DPD Customer Services can be contacted on 0121 275 0500, quoting your tracking number.
You can also use their app or website to track the progress of your delivery. DPD issue text and email alerts to customers to advise of the delivery estimate and any issues they may experience along the way.
Delivery to mainland UK is 1-2 working days from the point of dispatch. Lead times can increase during peak times, and in the event of any adverse weather conditions or unexpected road closures.
If you have not received your order and no further updates via text or email from DPD, please let us know and we will ask them to raise a parcel search on your behalf.